PRIVACY POLICY
Definitions
| Term | What it Means in Plain Aussie |
|---|---|
| Personal Data | Any info about a person that can make you stand out in a crowd—could be your name, where you’re at, or something unique about you like your interests or background. |
| Processing | Any action involving personal info, whether it's gathering, storing, changing, or even deleting it. You could say it’s the way your data gets moved around behind the scenes. |
| Profiling | Using data to get a handle on your preferences or behaviour. It's like figuring out if you're likely to enjoy the pokies or bet on the next big game at the Tab. |
| Controller | The boss that decides why and how your data gets handled, be it the folks running the casino or the folks setting up the systems. |
| Processor | The crew that manages your data on behalf of the controller, like keeping things tidy and organised for smoother operations. |
| Recipient | Anyone your info is shared with, whether it's a third party or not. But if it's shared for official purposes, they’ve got to play by the rules. |
| Third Party | Anyone other than you, the controller, or the processor—whether it's another business, authority, or agency that’s authorised to look at your info for legit purposes. |
| Consent | Your “fair dinkum” agreement to use your data, given clearly and willingly, usually by checking a box or ticking ‘yes’ on a form. |
| Data Breach | When the security fence around your info is breached—like if it gets leaked, lost, or someone gets unauthorised access to it. |
| Group of Companies | A bunch of companies that belong to the same big cheese or controller. |
| Supervisory Authority | An independent watchdog established by Aussie law to ensure that data protection rules are fair dinkum and being followed. |
General
This Privacy Policy, alongside our General Terms and Conditions, explains how your data is collected, used, and protected. By signing up on our website, you agree to this policy. If you choose not to provide certain data, some services may be limited.
Your Agreement with Us
This policy forms an agreement between you and us, and it may be updated occasionally. While we’ll do our best to notify you of any major changes, we recommend checking back regularly. Your ongoing use of our site means you accept any updates.
Our Commitment to Your Privacy
At rickycasino.com, we value your privacy and are committed to managing your personal data transparently and lawfully. This policy (along with our Terms and Cookie Policy) outlines how we collect, store, and use your data according to EU law (Regulation (EU) 2016/679).
Our services are intended for those 18 and older. We don’t knowingly gather data from anyone under 18. If we discover data from someone underage, we act to handle it as required by law.
About Us
The website rickycasino.com (referred to as “Casino,” “Website,” “Company,” “We,” “Us,” or "Our") is operated by Dama N.V., a company registered in Curaçao under registration number 152125. Our address is Scharlooweg 39, Willemstad, Curaçao, and we operate under a license regulated by the Curaçao Gaming Control Board (license no. OGL/2023/174/0082).
As the data controller, we are bound by gambling laws to manage personal data from players to enable game participation and provide additional services.
Our Commitment to Privacy
Privacy is serious business to us. That’s why we’ve appointed a Data Protection Officer (DPO) responsible for ensuring we comply with legal obligations around your personal data. The DPO is also your main contact for any questions about this policy. You can reach out to them at dpo@damacasino.com for any concerns, complaints, or to exercise your data rights.
Contact Us
Feel free to contact us regarding this Privacy Policy to:
- Verify Your Information: Confirm that the personal details we hold are accurate.
- Inquire About Data Usage: Get insights on how we use your data.
- Opt Out of Direct Marketing: Stop future promotional messages.
- Request Your Data: Obtain a copy of the personal information we store about you.
If you have agreed to receive marketing during registration, we may send you updates on products, services, and promotions from us and our partners, including casino game providers. You can change these preferences any time in your personal account via rickycasino.com/user.
Data Concerns and Rights
If you have any privacy concerns, need clarification on this policy, or want to request copies of your data from across Dama N.V. licenses, reach out to our Data Protection Officer (DPO) at dpo@damacasino.com. We aim to respond to all valid requests within one month. For complex cases, we’ll let you know if we need a bit more time to address your request.
Information We Collect
We collect information you provide directly, technical data automatically, gameplay information, and data from trusted partners. This includes details like:
- Personal details: Name, username, address, and contact info.
- Financial information: Payment details, verification documents, etc.
- Technical data: IP, browser, device info.
- Gameplay and Analytics data: Usage patterns, clicks, time on site.
How We Use Your Information
We collect and use your information to provide services, improve functionality, comply with legal obligations, prevent fraud, and offer a safe gaming environment. Examples include:
- Service Fulfillment: Processing deposits and withdrawals.
- Marketing (with consent): Informing you of promotions.
- Fraud Prevention: Profiling for account security.
- Site Enhancements: Customizing content based on usage.
Third-Party Data Sharing
We may share data with trusted third parties for services like payment processing, marketing, and fraud prevention, always with appropriate data protection agreements in place. These partners are required to follow strict guidelines to safeguard your information.
Data Transfers Outside the EEA
Your data may be transferred to non-EEA countries under GDPR-compliant measures. This may be required for processing payments or providing gaming features. Contact us for questions about international data transfers.
Data Retention
We retain personal data only as long as necessary to meet collection purposes or legal obligations, typically for a minimum of five years after account closure. This ensures regulatory compliance and supports recordkeeping requirements.
Security of Your Data
We take data security seriously, using robust measures to protect your information, including two-factor authentication (2FA) for account security.
| What We Do | How It Helps |
|---|---|
| Limit Access to Trusted Folk Only | Only trusted personnel have access to your data, keeping it secure. |
| Use State-of-the-Art Security | Top-level security measures safeguard data against breaches. |
| Two-Factor Authentication (2FA) | Provides an extra layer of security for your account. |
With these steps, we ensure your data is in safe hands so you can enjoy the site worry-free.