Terms and Conditions
General
Before you dive into the fun at RickyCasino, be sure to give these terms a Captain Cook. By signing up, you’re giving the thumbs-up to everything here.
The site, www.rickycasino.com (known as the “Casino” or “We”), is run by Dama N.V., legally licensed and based in Curaçao. Just remember, it’s your job to check your local rules on online gaming. If gambling’s not allowed in your neck of the woods, the site isn’t for you.
CHANGES TO TERMS AND CONDITIONS
The Casino reserves the right to unilaterally change these Terms and Conditions when the need arises. We will do our best to notify players of any significant changes by email. However, we recommend all players revisit this page regularly to check for possible updates.
WHO CAN PLAY
Regional Laws & Player Responsibility
- Allowed Regions: Only players from countries or regions where online gaming is legally permitted can play here. Before diving in, it's your responsibility to confirm that gambling is legally acceptable where you’re located.
- Who’s Restricted? Some countries are off-limits. The list includes nations like the United States, United Kingdom, Sweden, and over a hundred more, where online gambling isn’t permitted or where our services aren’t available.
- VPN Use is Not Allowed: Don’t try to sidestep these restrictions with a VPN. If we find that you’re using one to bypass location limits, your account and any winnings could be forfeited.
Age Requirement
Minimum Age: The Casino is strictly for adults. You must be 18 years old, or of legal gambling age in your local jurisdiction, whichever is higher.
Proof of Age: RickyCasino reserves the right to ask for ID to confirm age. Access to the site or your account could be limited or suspended until this is verified.
Bonuses & Promotions
- Exclusions: Players in certain areas, like Sweden, don’t qualify for bonus offers or VIP perks. This includes promotions, loyalty rewards, and any points conversions.
- Your Responsibility with Bonuses: Make sure you’re aware of any regional limitations on bonuses before claiming them, as terms may differ by location.
Local Rules on Deposits & Real Money Play
- You’re in Charge: Depositing funds and playing for real money fall under your country’s regulations. Make sure that online gambling, and specifically depositing cash to play, is allowed by local law.
- Possible Consequences: Any issues with local law compliance are entirely your responsibility. The Casino can’t guarantee refunds or payouts if you breach location-based policies.
AVAILABILITY OF GAMES
Game access may vary by location due to restrictions by our game providers, which can change frequently. Please check for game availability based on your region.
Restricted Games by Country
| Unavailable Games | Countries Impacted |
|---|---|
| NetEnt Titles | Australia, UK, US, most of Europe, Africa, and Asia—you’re best to give this list a look for specifics. |
| The Jumanji Series, Emoji Planet, Guns & Roses, and more | Not available in places like Russia, China, Thailand, Turkey, and Ukraine. |
| Universal Monsters Series (Dracula, Frankenstein, etc.) | Only available in spots like Norway, Brazil, Iceland, and Serbia. |
Jackpot Rules and Restrictions
Jackpots like Mega Fortune are off-limits in countries like Australia, Russia, Italy, and Japan. If you’re in one of these locations and manage to snag a jackpot, sorry mate – the winnings won’t count. RickyCasino will do its best to restrict access, but the rule’s firm if the jackpot goes off.
No Workarounds with VPNs: No sneaky business, folks! Using a VPN or similar to get around these limits is a big no-no. If you’re caught, any winnings can be scrapped, and your account could face a lockout.
ACCEPTED CURRENCIES
We’re all set up for a range of currencies to keep things convenient. Here’s what we take:
AU$ (Australian Dollar), USD (US Dollar), EUR (Euro), CAD (Canadian Dollar), NZD (New Zealand Dollar), BTC (Bitcoin), USDT (Tether), JPY (Japanese Yen), NOK (Norwegian Krone)
FEES AND TAXES
Just a heads-up—any fees or taxes on your winnings are up to you. Make sure you’re across what your local laws say about taxes on gambling winnings, as it’s all on you to settle up.
GAME RULES
By signing up and hitting the games, you’re saying you’re clued up on the rules for each one. Feel free to take a Captain Cook at the payout percentages for each game type if you want to know the odds—it’s all available so you can play informed.
By using RickyCasino, you’re acknowledging that gambling comes with a risk of loss. The Casino isn’t liable for any financial setbacks you might face while playing here. If tech troubles crop up—like internet issues, device glitches, or software hiccups—we can’t take responsibility if they affect your gaming experience.
If any bets or payments are mistakenly confirmed on our end, we reserve the right to cancel or adjust them as if the error hadn’t occurred. And in cases where funds are added to your account by mistake, they still belong to us and will be reclaimed. If you’ve already withdrawn those funds before we spot the error, they’ll be considered a debt you owe the Casino. In situations like this, please let us know right away via email.
Our team, from directors to service providers, can’t guarantee that the software or games will be flawless or uninterrupted. Any losses, direct or indirect, linked to your use of the Casino are not the Casino's responsibility. By playing here, you agree to cover any claims or costs that may come up due to your participation on the site.
Finally, the Casino has the ultimate say on whether any part of these terms has been violated, with the power to suspend or permanently block accounts if necessary.
USE OF PLAYER ACCOUNT
Every player in this joint can have just one account, no duplicates. If you try setting up more, RickyCasino has the right to close all of them and cancel any winnings or bonuses from those accounts. Also, don’t let anyone else use your account—even if they’re family or mates—especially if they’re underage.
Your account needs to be registered in your own name with your own details, no exceptions. We don’t do double-ups, so that means no using the same household address, IP, email, or device across multiple accounts. If our team spots multiple accounts tied to one address, device, or IP, they’ll be flagged as “Duplicate Accounts” and could be shut down on the spot without warning.
Any winnings or perks from duplicate accounts are off-limits and can be reclaimed by the Casino. If you’ve cashed out from a duplicate account, you may be asked to return those funds.
This website’s meant for personal play only, not for making a quick buck commercially. So, keep things fair dinkum!
To keep everything above board, RickyCasino might ask you to jump on a quick Skype call for video verification. If our Risk Team needs this check, you’re expected to complete it at an agreed time (with up to three reschedules if life gets in the way). No-show on the Skype call means the verification is classified as “failed,” and your account might get shut with any winnings confiscated, no chance of reopening.
ANTI-FRAUD POLICY
RickyCasino is serious about fair play, mate, so we've got some hard rules to keep things above board. Here’s a quick guide on what’s in place:
What Counts as Fraud?
- Collusion or Team Play: Teaming up with other players to skew results.
- Software Cheats: Using bots, special software, or any tools to gain an edge.
- Multiple Accounts: Setting up more than one account for personal use.
- Credit Card Issues: Chargebacks, stolen cards, or dodgy payment methods.
- False Information: Providing fake ID or registration details.
Consequences of Fraud
| Violation | Possible Actions |
|---|---|
| Multi-accounting | Accounts closed, winnings reclaimed |
| Cheating or Team Play | Bets cancelled, account suspended |
| Using Fake or Stolen Cards | Account closure, funds frozen |
| Exploiting Promotions | Bonuses voided, potential account ban |
Verification Process
To keep it fair dinkum, we might ask for:
- Documents: ID, utility bills, bank info - first six and last four digits on the card should be visible.
- Video Verification: If required, you’ll need to complete a quick Skype call. Three reschedules are allowed, but failing to verify can mean account closure and forfeited winnings.
Important No-Go Zones
| Activity | Outcome |
|---|---|
| Manipulating Casino Systems | Immediate action, possible criminal charges |
| Hiding Location with VPN/Proxy | Account closure, winnings voided, potential legal action |
If you spot any software issues or glitches, let us know straight away. Using them for personal gain is off-limits, and we reserve the right to recover any costs caused by such exploitation.
General Reminders
- Withdrawal Requirements: If your bet total doesn’t hit three times your last deposit, processing fees may apply.
- No Interest Accounts: We’re not a bank, so there’s no interest on account balances.
- Fair Play Only: Using VPNs or proxies to bypass regional limits is strictly against the rules. Violations will mean account closure, forfeited winnings, and possibly notifying third parties.
Stick to the rules and keep it clean for a ripper time at RickyCasino!
DEPOSITING
RickyCasino gives you a solid lineup of payment options, from the classics like VISA and MasterCard to other handy methods. For info on what works best in your area, just shoot a message to support at support@rickycasino.com.
Key Deposit Points
- Minimum Deposit: AU$20 or equivalent in your currency
- Maximum Deposit: Depends on the payment method you choose and will display when you’re selecting your option
Accepted Payment Methods
| Payment Options | Important Details |
|---|---|
| Credit/Debit Cards | Use only your personal cards—third-party payments aren’t allowed |
| E-wallets & Bank Transfers | Must be in your name; third-party deposits can’t be used |
| Cryptocurrency (CoinsPaid) | No deposit limits; for control over limits, use other methods |
Deposits have to be in your own name; third-party payments are off-limits. If anything looks dodgy during our checks, RickyCasino will cancel any wins from those deposits and return funds to the rightful owner. Unfortunately, we can’t cover any loss if third-party accounts are used.
A Note on Crypto
With cryptos like Bitcoin and USDT, there aren’t any built-in deposit limits. If you want to set a deposit cap, use one of the other available methods.
Give it a whirl with one of our payment options and get ready for a bonza time at RickyCasino!
WITHDRAWAL POLICY
When it’s time to cash out at RickyCasino, here’s what you need to know to keep things smooth as a corked bat.
Withdrawal Basics
- Minimum Withdrawal: 20€ or equivalent
- Maximum Withdrawal: Depends on your payment method; if you exceed the limit, payouts come in installments
Weekly & Monthly Caps
| Payout Limit | Amount |
|---|---|
| Weekly Maximum | 7,500 €/$/AU$ |
| Monthly Maximum | 15,000 €/$/AU$ |
| Jackpot Wins | Paid in full—no limits! |
| Big Wins Over 15,000 € | Paid monthly in max installments of 15,000 €/$ |
Security Checks & Verification
To keep it fair dinkum, RickyCasino might ask for identity verification before processing any payouts. If anything doesn’t match or data’s incomplete, the Casino can put a hold on your funds, and account closure may follow. We’re bound to follow regulations and might need to report suspicious activity.
Supported Cards & Banks
RickyCasino processes payouts through Visa’s Original Credit Transfer (OCT) and Mastercard Payment Transfer for eligible credit cards. Please note that corporate cards aren’t supported, and credit card payments may sometimes be declined by your bank.
| Note | Details |
|---|---|
| Currency | Internal currency is Euro (EUR) |
| Possible Currency Difference | Slight variation if using other currencies due to conversion rates |
| Bank Transfer Fees | Withdrawals via bank transfer may incur fees from intermediary banks, up to around EUR 16 |
Processing Times
Bank transfer payouts typically take up to three banking days, but keep in mind that USD payouts aren’t available by bank transfer. RickyCasino isn’t a financial institution, so there’s no interest on your balance, and we don’t offer currency exchange services.
For a hassle-free cash-out, make sure all details are in line, and stick to the rules.
REFUND POLICY
Refund requests must be made within 24 hours of the transaction. If you believe someone else accessed your account, you have up to 30 days to request a refund.
Credit Card Refund Process
For credit card deposits, refunds can cover only the amount deposited. If withdrawals exceed this amount, additional funds will be processed through a different method.
Calculating Refund Amount
Before processing, all bonuses and winnings are removed from the balance, leaving only the deposited amount eligible for a refund.
High-Risk Transactions
If any credit card transactions are flagged as high-risk for security reasons, RickyCasino may reverse these back to the card, alerting relevant authorities as needed.
Player’s Responsibility for Fees
Any costs tied to the refund process are the responsibility of the player.
| Key Points | Details |
|---|---|
| Refund Window | 24 hours for standard requests; up to 30 days for unauthorized access |
| Credit Card Risk | High-risk transactions are refunded to card and reported if necessary |
| Extra Costs | Player covers any fees related to the refund |
This keeps the process fair dinkum, ensuring everyone knows their part in handling refunds.
DORMANT ACCOUNTS
If you leave your account untouched for 12 months straight, it’ll be marked as inactive or dormant. Once your account goes dormant, RickyCasino may charge a monthly admin fee of €10 (or your remaining balance, whichever is less) as long as you still have moolah in your account.
Dormant Account Fee
| Details | Amount Charged |
|---|---|
| Start of Fee | Beginning of each inactive month |
| When Deductions Stop | When balance hits zero or you log back in |
RickyCasino will start deducting this fee from your account at the beginning of each month after the 12 months of inactivity. To dodge the fee, simply log in to keep your account active, or if you hit zero, the charges will stop automatically.
EXPIRY PERIOD
If you have a claim or issue related to RickyCasino’s services or terms, you’ll need to bring it up within one year. Any later than that, and it’s water under the bridge.
COMPLAINTS
If you’ve got a bone to pick with us, just reach out to the RickyCasino support crew through the contact details on our website. Our support team is on hand to help, and if they can’t sort it straight away, the issue will be escalated higher up the chain. We’ll keep you in the loop as things get sorted.
Complaints are only accepted directly from the account holder—third-party involvement is a no-go. You can’t transfer, sell, or assign your complaint to someone else, and if a third party takes over your complaint, it’ll be dismissed.
In case of a dispute, server logs are the final word. If there’s ever a difference between what you see on your screen and what’s recorded on our servers, our logs are the ultimate authority on game outcomes. Should we need to reach out about any dispute, we’ll use the contact info in your Player Account.
NON-TRANSFERABILITY
When it comes to any rights, claims, or assets tied to your RickyCasino account or winnings, you can’t hand them over, trade, or transfer them to anyone else without permission from the Casino. This includes your account itself, any winnings, deposits, bets, or other rights connected to it—whether it’s cash, legal rights, or anything of value.
Simply put, only the original account holder can use or control these assets. No pledging, trading, assigning, gifting, or involving third parties is allowed, whether it’s another player, a business, or any other entity. This policy keeps things above board and makes sure only you have access to your account benefits at RickyCasino.
ARBITRATION
Any dust-ups between you and RickyCasino will be sorted out through arbitration in Cyprus, following their civil procedure rules. This means any issues tied to these terms, agreements, or services at the Casino will get handled there.